PantrySoft FAQ’S
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After utilizing our previous system for the past year, we heard feedback from multiple sources. The upgraded system will be more user friendly and allow us the ability to meet the requirements of our funding sources so we can continue helping provide diapers.
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We understand that providing a copy of your child’s birth certificate can create a challenge. We would be happy to accept the following items instead of the birth certificate.
Birth Confirmation Record
WIC office report
CHIRP report
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We understand that we are asking several questions upon registration, this will be a one-time occurrence. This is another benefit of this system!
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If you have forgotten your log in information, you can easily click on the “Login with Email” button. Enter the email on your account and you will automatically get a direct link to your account. If you forgot which email you used, simply click on the Forgot Username or Forgot Password buttons.
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All events become live 21 days before the event. Simply log into your account to see where you can get diapers in the next 21 days.
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We understand that sometimes it is hard to decide which size of diaper to select for your growing little one. Below is a chart to help you choose. It is important not to select a size that is too large as it can lead to leakage, increase diaper rash, increased infection potential, and overall discomfort for your child.
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You can add your unborn child! For the document upload requirement. Please upload a confirmation of pregnancy. Did you know we offer resources to those who are expecting! Check out this link for more information! https://www.healthiermomsandbabies.org/find-support
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Yes, unlike our former software, you will now get an email the day before your event!
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Absolutely! Simply select the icon in the top right corner of the page.
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Feel free to reach out to us at Hopper@hmbindiana.org
Questions?
The Hopper is made possible thanks to the generous support of Dar Richardson.