Client Services and Case Management

• Develop therapeutic relationships and use reflection and motivational interviewing techniques with clients and families in a home visiting environment, modeling a client-centered, strengths-based, and solution-focused approach.

• Maintain a caseload of no more than 25-30 clients.

• Meet with clients and their families, in their home, in accordance with the NFP model and guidelines.

• Follow nursing processes in implementing NFP into nursing practice.

• Assess physical, emotional, social, and environmental needs of clients and their families as they relate to the NFP domains.

• Assist clients and their families in establishing goals and outcomes.

• Provide education, support and referral resources to assist clients and their families in attaining their targeted goals.

• Coordinate access to community resources.

• Consult and collaborate with other professionals involved in providing services to women and families.

• Formulate nursing diagnoses based on nursing assessment and client goals.

• Evaluate client progress toward stated goals and NFP outcomes.

• Plan home visits in accordance with client goals and NFP outcomes.

Supervision, Reflection, and Collaboration

• Meet with the NFP Nurse Supervisor weekly for clinical supervision.

• Use reflective practice during supervisory sessions.

• Schedule joint home visits with the NFP Nurse Supervisor every four months.  

• Attend and participate in weekly case conferences or staff meetings.

Data Entry, Evaluation, and Quality Improvement

• Ensure timely and accurate data input in the NFP Management Information System (MIS).

• Participate in review and analysis of the MIS reports to identify achievements and areas for improvement.

• Participate in quality improvement initiatives.

• Maintain confidentiality of all client and organizational information.

• Document appropriately.  Ensure timely and accurate data input and utilization of the web-based reports and other reports available through NFP.

Organizational Alignment and Representation

• Follow and support all policies, procedures, guidelines, and standards of NFP and HMB.

• Participate in community coalitions or meetings to support NFP and HMB initiatives.

• Promote public awareness of NFP and HMB as requested.

• Develop and maintain professional community relationships to support client referrals and partnerships.  

• Understand, support, and represent the NFP and HMB mission, vision, and model positively in actions and words to both internal and external customers and colleagues.

Teamwork and Communication

• Maintain a positive and collaborative work environment and experience for co-workers and clients.

• Consider differing viewpoints when analyzing issues and problem-solving.

• Recognize accomplishments of team members and promote a supportive culture.

• Maintain clear, open, and professional communication with both internal and external clients, colleagues, and partners.

• Encourage a safe and respectful environment for open discussion.

• Seek and respond appropriately to feedback.

Professional Development and Certification

• Engage in professional development to meet all NFP Nurse Home Visitor competency requirements

• Complete all required NFP education and training.

• Obtain and maintain current CPR certification.

• Asses personal learning needs and develop strategies to meet them.

• Use computers for distance learning as required.

Additional Responsibilities

• Work evenings and weekends as required.

• Perform other duties as assigned by the NFP Nurse Supervisor.

• Associate of Science in Nursing (ASN) required.

• Bachelor of Science in Nursing (BSN) preferred.

• Must maintain a valid driver’s license and a vehicle for full-time business use. Employees must also maintain automobile insurance with minimum liability coverage of $300,000 Combined Single Limit (CSL) or $250,000 per person/$500,000 per accident.

• Maintain current CPR certification.

• Minimum of two years of nursing experience required.

• Two years of recent experience in maternal, child health, or public health preferred.

• Experience in home visiting or behavioral/mental health nursing preferred.

• Public or community health experience highly preferred.

• Demonstrate knowledge of pregnancy, labor and delivery, and infancy.

• Demonstrate integrity and the ability to build trusting, collaborative relationships with coworkers, clients, and community partners.

• Relate in a culturally sensitive manner to low-income clients and those from diverse backgrounds.

• Demonstrate a passion for excellence and a commitment to lifelong learning.

• Communicate clearly, concisely, and professionally.

• Show initiative, self-motivation, and proactive behavior.

• Possess knowledge of community agencies and social service networks; demonstrate willingness to make home visits as needed.

• Demonstrate strong conflict resolution, mediation, and problem-solving skills.

• Exhibit effective organizational skills and the ability to manage multiple priorities.

• Demonstrate proficiency in Microsoft Outlook, Word, and Excel.

• Exhibit teamwork while striving for excellence in client care.

  ·         Demonstrate a strong work ethic and superior prioritization skills.

  ·         Demonstrate adaptability and flexibility in a changing environment.

  ·         Experience with and a good understanding of Medicaid insurance preferred.